Q. What can I do to minimise freight insurance claims?
- Firstly, it is advisable to take a photo of the cargo before loading, and if possible, get the driver to see the cargo before it is loaded.
- Although it is the driver’s responsibility to ensure a load is adequately secured on a vehicle, the shipper is advised to check the load before the driver leaves.
- Ensure the goods are adequately packaged and labelled and ensure the vehicle and freight service you use is suitable for the nature of the goods you are transporting.
Q. Can I claim for consequential loss if a shipment is delivered late?
In order to claim for consequential loss costs you must be able to prove that the carrier acted with “wilful neglect”.
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